Maintenance and Warranty Information

Scheduled Maintenance

Through our Scheduled Maintenance programme, adjusted according to machine activity type, the customer can optimise the performance and longevity of the machine, whilst bearing in mind the type, the customer can optimise the performance and longevity of the machine, whilst bearing in mind the type, quantity and conditions of work for which it is used year on year. By adopting and following these programmes, the dealer ensures that the customer’s machine receives optimum maintenance for its entire service life, thus increasing productivity to the maximum and safeguarding its residual value.

We offer the option to have a bespoke Maintenance contract made to suit your needs, which can include the extended warranty option, to help to keep your maintenance costs down over your desired length of time

Warranty

The extended warranty from Merlo allows our customers to work with total peace of mind, knowing that all assistance costs are prearranged. This helps customers to plan maintenance costs in advance, ensuring these are compatible with company budgets.

The Merlo warranty extension, allows the customer to add additional cover.

Agricultural Vehicles

As standard come with a 2 year 2500 hours warranty coverage

Construction & Industrial Vehicles

As standard come with a 1 year 1000 hours warranty coverage

Merlo Roto Vehicles

As standard come with a 2 year 2500 hours warranty coverage

( Optional 3yrs 3000hrs Agricultural coverage available)


Maintenance and Warranty Information

Scheduled Maintenance

Through our Scheduled Maintenance programme, adjusted according to machine activity type, the customer can optimise the performance and longevity of the machine, whilst bearing in mind the type, the customer can optimise the performance and longevity of the machine, whilst bearing in mind the type, quantity and conditions of work for which it is used year on year. By adopting and following these programmes, the dealer ensures that the customer’s machine receives optimum maintenance for its entire service life, thus increasing productivity to the maximum and safeguarding its residual value.

CASE IH Safeguard Warranty

3-year free extended manufacturer’s warranty with no excess!

Case IH service solutions focus on your operation and your machinery. SAFEGUARD WARRANTY provides an extension of the standard 1-year base warranty; it is an in-house warranty package that ensures that any issue that would normally be covered in the manufacturer’s first year warranty will continue to be covered in the 2nd and 3rd year or until 3,000 hrs are reached. ​All tractors from 145hp and telescopic handlers are currently being offered with a 3-year, 3,000 hour SAFEGUARD WARRANTY, with no minimum claim value or excess fees for the entire 3 years!​

Plus! All Axial-Flow combine harvesters are currently being offered with a 3-year, 1,000 hour SAFEGUARD WARRANTY, with no minimum claim value or excess fees.​

Manufacturer Warranty
Repairs will be carried out by factory-trained technicians from authorised Case IH dealerships.

Peace of mind
No need to worry about how you’ll pay for ​​​a repair. Be a farmer, we take care of the rest.

Best possible coverage
Your machine coverage is the same as for a new machine for all 3 years.

Which machines are eligible for the extended warranty?

The Maxxum 145 and all larger tractors, all combines and all telescopic loaders have an extended manufacturer’s Safeguard warranty as a standard offer (Terms and conditions apply). In the UK, this can be modified to suit customer needs, with increased duration or operating hours.

*The following models are covered by the SAFEGUARD WARRANTY Standard Market Offer 1+2 years for free, with no minimum claim value or excess fees: 

Tractors

  • Maxxum 145 and 150
  • All Puma models
  • Magnum AFS Connect range
  • Quadtrac AFS Connect range

Combine Harvesters

(*Mac 1000 hours)

  • Axial Flow 150 series
  • Axial Flow 250 Series

Maintenance and Warranty Information

Scheduled Maintenance

Through our Scheduled Maintenance programme, adjusted according to machine activity type, the customer can optimise the performance and longevity of the machine, whilst bearing in mind the type, the customer can optimise the performance and longevity of the machine, whilst bearing in mind the type, quantity and conditions of work for which it is used year on year. By adopting and following these programmes, the dealer ensures that the customer’s machine receives optimum maintenance for its entire service life, thus increasing productivity to the maximum and safeguarding its residual value.

We offer the option to have a bespoke Maintenance contract made to suit your needs, which can include the extended warranty option, to help to keep your maintenance costs down over your desired length of time

Warranty

The extended warranty from Wacker Neuson allows our customers to work with total peace of mind, knowing that all assistance costs are prearranged. This helps customers to plan maintenance costs in advance, ensuring these are compatible with company budgets.

the following Machines up to 3 years / 3000 hours as standard (whichever occurs first).

Excavators

Dumpers

Telehandlers

(Option of 4 years / 4000 hours or 5 years / 5ooo hours)


The following Light Equipment is 1 year warranty as standard

  • Vibrating plates
  • High Frequency Internal Concrete Vibrators
  • Drive Units (for shaft vibrators & pumps)
  • Rammers
  • Saw
  • Walk Behind Concrete Trowels
  • Concrete Wet Screeds
  • Ride On Concrete Trowels
  • Concrete Truss Screeds

Zero Emission Battery packs are supplied with a 2 year / 2000 hours warranty period.

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